We must ensure our teams understand that AI is not a threat to their jobs but rather a powerful ally that can elevate their ...

Market turbulence ahead? Learn how modular, composable tech empowers businesses to innovate and respond swiftly.

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s ...

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...

Could XMail challenge email’s status quo? Let’s discuss its potential to reshape the email ecosystem and address key ...

ElevenLabs in the conversational AI market focuses on personalization and accessibility. One of its features is its ...

By partnering with Google Cloud, Everseen continues to scale its vision AI platform to help retailers reduce shrink, streamline operations and enhance customer experiences SUNNYVALE, Calif., Jan. 9, ...

Contentstack, a provider of a composable Digital Experience Platform (DXP), announced today the acquisition of Customer Data ...

SAP also debuts solutions to address loyalty gap as new survey results show 80% of U.S. consumers feel undervalued by brands NEW YORK — SAP SE (NYSE: SAP) announced a slate of new solutions and ...

Contributor of the Year Chad S. White on navigating AI-driven personalization, improving customer journeys and busting email ...

Medallia today added five former Qualtrics executives, most notably at the top: Mark Bishof is the new chairman and CEO of ...

The marketing leader of 2025 will blend creativity with tech proficiency, embrace data and use purpose-driven strategies to drive long-term growth.